Shipping & Returns Policy for Mineral Manor

Shipping

At Mineral Manor, our goal is to make your shopping experience both convenient and enjoyable. Understanding our shipping policy will help set the right expectations when you shop with us.

Shipping Rates

• Flat Rate Shipping: All orders at Mineral Manor enjoy a standard flat rate shipping of $12. This rate is consistent, regardless of the size or weight of your order and is valid for deliveries across the contiguous United States and Canada. Additionally, we offer free shipping on orders over $100 CAD.

Shipping Time

• Processing Time: We typically process orders within 3-4 business days.
• Shipping Time: Shipping time is usually about 4-9 business days after the item has been dispatched.

Carrier Information

• Mineral Manor partners with reputable carriers to ensure your order is delivered safely and punctually. You'll receive a tracking number via email once your order is on its way.

Additional Information

• It's important to provide a correct shipping address when placing your order. We cannot be held responsible for items delivered to an incorrect address if it was provided by the customer.
• For large or special orders, there may be additional shipping charges. We will inform you of any extra charges before processing your order.

Returns & Exchanges

At Mineral Manor, we're committed to delivering quality in all our products. In line with maintaining affordable prices and efficient operations, we do not offer returns or exchanges.

No Returns or Exchanges

• All Sales Are Final: Please review your order carefully before purchase, as we cannot offer returns or exchanges once an order is placed.
• Damaged or Incorrect Items: In the unlikely event that you receive a damaged item or something you didn't order, please contact our customer service immediately for assistance.

Customer Service

• If you have any questions or concerns about your order, shipping, or our policy, our customer service team at Mineral Manor is here to assist. We aim to ensure your shopping experience is smooth and satisfactory.

Thank you for shopping with Mineral Manor. We value your business and are excited to serve you!